Like any good child of the 20th/21st century, I’ve grown up depending on e-mail as my primary mode of communication. It’s so convenient – you can do it at any time of day or night, it can be personal or formal, and best of all, it can help you avoid the awkwardness of “cold calling.” For some reason, it just doesn’t seem as painful to be rejected by e-mail as it is over the phone. But that’s the catch. For some reason, it also seems easier to reject the requests of others via e-mail. The handy delete key can be dutifully employed and no one’s feelings have to be hurt. Instead, one is left wondering whether the e-mail was properly transmitted, whether the intended recipient viewed it, whether they are just busy and haven’t gotten around to replying yet, or whether they have indeed rejected the request and deleted it altogether.

Thus I have learned the value of a simple phone call. In my process of soliciting endorsements for Pajama School – stories from the life of a homeschool graduate, I’ve sent out numerous e-mails. Most went unanswered. However, last week, due to a tip from a friend, I made a phone call to an organization where a person from whom I was hoping to secure an endorsement works. After a brief conversation with his assistant, I sent a follow-up e-mail with the promised additional information and links. Later that afternoon, an endorsement arrived in my inbox. I was shocked! And regretful of my frequent hesitation/refusal to make phone calls.

So yesterday morning, I performed the much-disliked task of calling all the other endorsers from whom I had not heard to follow-up on the e-mail I sent weeks ago. And you know what? I didn’t get a single rejection. Every person with whom I spoke was friendly and receptive. But best of all, now I have a full list of names and addresses of people who are eagerly waiting to receive an Advance Review Copy of my book as soon as it’s printed and ready to go! 🙂